We use recyclable paper packaging for all orders and wrap each item in tissue paper rather than plastic.
All orders are shipped from the UK.
UK orders are sent using Royal Mail Tracked 24 Service - They aim to deliver these parcels in 24-48 hours after dispatch.
Standard international shipping does not have any tracking information and does not require a signature on delivery.
International tracked shipping has full order tracking and requires a signature on delivery (dependant on country)
ELB Handmade cannot be held responsible for incorrect addresses provided at point of purchase and cannot be help responsible for any lost parcels. In the event that you provide the wrong address please email as soon as possible. email@example.com