We use recyclable paper packaging for all orders and wrap each item in tissue paper rather than plastic.
Standard UK orders are sent using Royal Mail's First Class Signed For service which requires a signature on delivery.
UK guaranteed next day delivery (Mon-Fri) has tracking and signature on delivery, this service is also guaranteed to arrive before 1PM. Please note that this does not decrease the processing time of your order. For rush orders please email firstname.lastname@example.org before ordering.
Standard international shipping does not have any tracking information and does not require a signature on delivery.
International tracked shipping has full order tracking and requires a signature on delivery (dependant on country)
ELB Handmade cannot be held responsible for incorrect addresses provided at point of purchase and cannot be held responsible for any lost parcels. In the event that you provide the wrong address please email as soon as possible. email@example.com